Terms of Service – Socialahead

The terms of services from Social Ahead – FZE, SocialAhead.com constitutes agreement to these terms.

Website Development, Ongoing Support & Internet Marketing

All Graphic Design, Web Design & Development, Advertisement Campaigns and Ongoing services provided by Social Ahead are subject to the following terms and conditions.

Charges & Fees

All new projects requires 100% of payment at time of project allotted to us as displayed on “https://socialahead.com/services”

Any cheque payments that do not clear will be charged a $35 fee. Social Ahead retains the right to hold all graphics, and project development with the exception of content and graphics provided by the client, until payment is received for such items. (see copyright & ownership clause)

Payments

Social Ahead accepts payments via e-Cheque, PayPal and all major Credit Cards. Your payment should come from PayPal available funds or credit card. Your project will not be released to you or uploaded until full payment is received.

Hours of Operation

Our business hours are Monday-Friday from 9am-5pm GMT+4. If you require maintenance after the posted hours, such as on weekends or holidays, you will be charged our base rate of $95 per hour with an additional charge of $45 per hour for after hours assistance.

Copyright & Ownership

Upon completion of the project, Social Ahead transfers all rights and ownership of CUSTOM designs and programming written by Social Ahead to the client. Software and third party graphics or programs are not transferred to the client and remain under copyright of their respective owners.

Social Ahead reserves the right to resell custom designed websites that remain unpaid by the original client, unaccepted mockups or other graphics created by Social Ahead but not in legal use by the client.

Social Ahead reserves the right to display websites and graphics that have been designed by Social Ahead on their website, and in any marketing material to aid as examples of our work.

Refunds

Social Ahead requires a full payment before we begin work on any project. A request to terminate services must be presented to Social Ahead in writing. Social Ahead has rights to accept or reject the Cancellation. All payments made to “Social Ahead” are non refundable.

Chargebacks

Social Ahead will not negotiate chargebacks with any person or company. Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service prior to the start of any project.

Development & Delivery

Social Ahead understands the importance of completing projects in a timely manner. We agree to complete any project within the time, as mentioned on our services page. If the client does not supply Social Ahead with complete text, graphic content and other requested materials for the contracted client within 2 days of assigning task, the contract becomes void and all deposits paid by the client are forfeited.

Liability

Services purchased from Social Ahead are provided “as is” without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall Social Ahead be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the web design and ad campaigns is with the client.

International Customers

We are happy to accept projects from customers outside of the UAE. However, we do require full payment of all projects prior to beginning your project via Credit Card or PayPal. This is non-negotiable.

Unacceptable Practices

As Social Ahead strives to offer the very best service, there are certain guidelines and policies that must govern Social Ahead’s efforts and relationships with its clients. Practices that are in violation of these guidelines and policies are strictly forbidden and may result in the immediate termination of Social Ahead’s services. Such decisions are at the sole discretion of Social Ahead. Unacceptable practices include, but are not limited to:

Bulk emailing tools
Distribution of internet viruses or other harmful or destructive activities
Hacking and cracking
Scams or phishing for personal information
Solicitation of funds other than for legal charitable organization (exceptions granted on a case-by-case basis at Social Ahead’s discretion)
Harmful, threatening, violent, abusive, harassing, tortuous, vulgar, obscene, libelous, invasive of another’s privacy, racial, chauvinistic, ethnically offensive, complaint websites, or otherwise objectionable content or language
Defamatory, hateful or revenge content or language
Illegal activities such as ponzi schemes, pyramid schemes, fraudulent charging of credit cards, copyright violations, plagiarism, software piracy, and all unauthorized use of materials or content that infringes on third parties’ intellectual properties
MLM without a legitimate product or service, with a front product or service, or where the primary intent is to recruit new members rather than to sell products
Reverse Funnel Systems
Cash Gifting
Illegal drugs or drug paraphernalia
Prescription drugs and related content
Intentional or unintentional violations of any applicable local, state, national or international law.
Reselling of email accounts or hosting accounts to third parties.
Reselling of any Social Ahead services including, but not limited to, design services, updates and
WTD to third parties without a written re-seller agreement.
Spamming and all other forms of unsolicited messages including, but not limited to, spam, chain letters, and junk email
Links to other sites that are in violation of Social Ahead’s policies and guidelines
Other activities, whether lawful or unlawful, that Social Ahead deems to be in poor taste or that reflect adversely on Social Ahead or Social Ahead’s other clients

Social Ahead reserves the right to refuse to design or host an account at its sole discretion at anytime.

As a Social Ahead Client, you agree to conduct your business in a legal and professional manner.

Client understands that all information, data, text, software, music, sound, photographs, video, messages and other material (Content) on Client’s website is the sole responsibility of the Client. Client is fully responsible for all website content and agrees to hold Social Ahead harmless in the event of third parties’ legal issues brought against Client for Client’s business practices. Social Ahead may also at its sole discretion and at any time, discontinue providing services, or any part thereof, with or without notice. If an account is terminated by Social Ahead for a TOS violation the Client is not eligible for a full refund and any refund is subject to the Cancellation Fee and Refund Policy.

As a Social Ahead Client you may have access to editing tools for your website. Client may edit, add or delete content to the website at anytime. With this understanding Social Ahead may or may not pre-screen content. Social Ahead shall have the right (but not the obligation) to pre-screen and refuse or remove any content at its sole discretion. Client agrees that Client bears all risks associated with the use of all content, whether edited or written by Social Ahead or not, including any reliance upon accuracy, usefulness or completeness.

Client acknowledges that Social Ahead may access, preserve, and disclose Client’s account information and content if required to do so by law or in a good-faith belief that such access, preservation, or disclosure is reasonably necessary to comply with legal processes, enforce the TOS, provide customer service or protect the rights, property, or safety of Social Ahead and the public.

Acceptance

Please note that by submitting your Deposit for our services you are agreeing to all of our terms of service as written here. Social Ahead reserves the right to change or update these terms at any time without prior notice.

Ongoing Support & Internet Marketing Services

Are subject to the above terms and are paid according to the packages mentioned.